Altima

Our Commitment to Maintaining Your Confidentiality

For the purposes of this privacy policy, Altima and its various services are referred to as "Altima", "Miodel Food", "Miodel Market", "DZArtisan", "We" and "Our", while the users of the services are referred to as "Customer(s)", "Consumer(s)", "User(s)", "You" and "Your"

Altima considers strictly confidential, and refrains from revealing to any other person or organization the personal information obtained through the use of our services, such as the creation and management of client accounts that are outside the public domain, except in the case where we have to comply with the law. Altima also refrains from sharing with any other organization for commercial purposes any information that is not necessarily related to personal contact details but which may be the client's intellectual property, such as menus or profile information. The information that we consider confidential in relation to this policy is the following:

Your first names, middles names, and last names
Your data of birth
Your particular signs or your physical description
Your confidential and sensitive information, including your religion, gender, political affiliations, sexual orientation, race, or medical information
Your postal address
Your telephone number
Your email address
Your access data: username and password
The information required for identification in order to recover the username and/or password
your location
The identity of your device
The content of your communications with us (written or verbal)

Altima is under the obligation to cooperate with the competent governmental authorities regarding the disclosure of confidential information if we consider that the request emanates from the court and does not violate in any way the laws in force and the freedoms of the interested party.

How your information is used

When you share your data with us, we store it on our secure servers to provide you with our services and/or fulfill your requests. Your data is kept for the duration of your account activity and is deleted when your account is ceased, unless otherwise requested.

Only information necessary for the provision of the service is collected and is never shared between our different services. This means that if you consume more than one of our services, each set of information is kept separate and is subject to the corresponding retention policies.

Identification

Your information is used to identify you on our platforms and/or when you communicate with us. Your data is visible to Altima personnel who are qualified and for whom access has been granted.

Analytics

We use some of your anonymous information to produce reports that allow us to better manage our services.

Communication

If we need to contact you for a particular reason, for example to renew your subscription, we will use the contact details you have shared with us. In the process, we shall endeavour to update any incorrect information as soon as we notice an error.

Marketing

Your information is never shared with any third-party organization for commercial purposes, but we occasionally use your contact information to notify you of promotions and special offers through targeted marketing campaigns.

You can opt out from receiving marketing material and notifications at any time either by leting us know or by disabling notifications in your device.

Cookies

When you visit one of our sites or applications, we collect information that provides us with "usage data", such as the number of visits or the most visited pages. This data helps us to analyze and improve the services we provide to you. Usage data is anonymous and aggregated for analysis.

We also collect session information and other settings from your device to facilitate and track page navigation. These data are transient and are automatically removed.

Retention and deletion of your information

We only store and process your information for legitimate reasons and to provide you with our services. We keep your data as long as your services remain active. Your information is deleted after the deletion of your account, except in cases of disputes, handling of complaints or if it is explicitly requested by the user or government authority. Altima considers the following reasons to store and process your data as legitimate:

As long as your services are active with us
In case of debt collection procedures
In the event of a complaint handling procedure
Request from the competent legal authorities to maintain the data beyond the period that satisfies our definition of legitimacy
If the user explicitly requests it

View your information

To access the information we have about you, please write to us by email or by filling out the form provided in the section contact

Securing your information

All of our services are protected by SSL technology, which means that any connection made to one of Altima's sites or applications is encrypted and cannot be decoded or read by unauthorized people or programs.

Your information is stored on secure servers and is protected by a server redundancy mechanism that guarantees 99.99% availability, thus eliminating the possibility of data loss.

Privacy Policy